Terms and Conditions

Effective Date: July 2026

1. Introduction

Welcome to M.A.C. Metal Craft Ltd. ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you visit our website or use our trade portal.

2. Information We Collect

We may collect and process the following data:

  • Identity and Contact Data: Name, business name, billing address, delivery address, email address, and telephone numbers.
  • Financial and Transaction Data: Payment details and details about payments to and from you, and other details of products you have purchased from us.
  • Technical and Usage Data: IP address, browser type and version, time zone setting, and information about how you use our website.

3. How We Use Your Information

We use your personal data to:

  • Process and deliver your trade orders, including managing payments, fees, and charges.
  • Manage our relationship with you (e.g., notifying you about changes to our terms or privacy policy).
  • Administer and protect our business and website (including troubleshooting, data analysis, and system maintenance).

4. Data Sharing

We do not sell your personal data. We may share your data with trusted third parties solely for the purpose of operating our business, such as delivery couriers and payment processors. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. Data Security & Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Legal Rights

Under UK data protection laws (UK GDPR), you have rights regarding your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

  • Email: accounts@macmetalcraft.co.uk
  • Phone: 01709 570563
  • Address: M.A.C. Metal Craft Ltd, Rear of 54 Bank Street, Mexborough, South Yorkshire, S64 9LL